EXTENDING YOUR STAY

Receptionist: Reception. Good morning. How can I help you?
Woman: Good morning. My name’s Amanda Cook. I’m calling form room 317. I wonder if I can extend my stay for two more nights.
Receptionist: Just a moment, please, madam. All right. I´ll extend your reservation until Wednesday.
Woman: When do I have to check out?
Receptionist: You have to check out till noon. Would you like me to arrange you an airport-transfer for Wednesday?
Woman: No, thank you. I’ll get a taxi.
Receptionist: Anything else, madam?
Woman: Oh, yes. There are no clean towels in my room. Could you please have them changed?
Receptionist: Certainly. I’ll send a maid up to your room right away.
Woman: … and one more thing. Can I ask for an extra blanket?
Receptionist: Certainly.
Woman: Thank you very much.
Receptionist: All right, madam. Enjoy your stay.
Amanda Cook: Thank you.
Receptionist: You´re welcome.

 How can I help you? – Miben segíthetek?
I’m calling from … . - A …-ból/-ből telefonálok.
I wonder if I can extend my stay. – Szeretném tudni, hogy meghosszabbíthatom-e a tartózkodásomat.
Just a moment, please. – Egy pillanatot kérek.
I’ll extend your reservation until … .   – Meghosszabbítom a foglalását …-ig.
When do I have to check out? – Mikor kell kijelentkeznem?
You have to check out till … . - …-ig kell kijelentkeznie.
Would you like me to arrange you … ? – Szeretné, ha intéznék Önnek …?
I’ll get a taxi.   – Fogok majd egy taxit.
There is/are no … in my room. – Nincs … a szobámban.
Could you have it/them changed? – Ki tudná cseréltetni?
I’ll send a maid up to your room right away. – Felküldök egy szobalányt azonnal a szobájába.
Can I ask for an extra … ? – Kérhetnék még egy …?
Certainly. – Természetesen.
Enjoy your stay! – Kellemes itt tartózkodást!
You’re welcome. – Szívesen.

 to call – hív, telefonál
I wonder if … - Szeretném tudni, hogy …
to extend – meghosszabbít, kiterjeszt
to check in – bejelentkezik
to check out – kijelentkezik
to arrange – szervez, elrendez, intéz
towel – törölköző
to have something changed – kicseréltetni valamit
maid – szobalány
right away – azonnal
blanket/pillow/sheet/duvet – takaró/párna/lepedő/paplan

CHECKING IN AT A HOTEL

Man: Hello. We have a reservation for tonight.
Receptionist: Can I have your name, please?
Man: Paul and Victoria Smith.
Receptionist: Paul and Victoria Smith. I’m sorry, but I can’t find it. When did you book the room?
Man: I booked it two weeks ago via Internet.
Receptionist: Let me check it again. Yes, I found it. A double room for three nights.
Man: Yes, that’s right. The price includes breakfast as well, doesn’t it?
Receptionist: Of course. The restaurant is open from 7 am to 10 am for breakfast. And here is your key, room 147.
Man: Is it on the first floor?
Receptionist: Yes. The elevator is over there, next to the entrance.
Man: Thank you.
Receptionist: … and I need your documents.
Man: Are the passports all right?
Receptionist: Of course.
Man: … and we’d like a wake-up call tomorrow morning at 7.15.
Receptionist: Certainly. A wake-up call tomorrow morning at 7.15. Enjoy your stay!

We have a reservation for tonight.– Van ma éjszakára egy foglalásunk.
Can I have your name, please? – Megkaphatnám a nevét kérem?
When did you book the room? – Mikor foglalta/foglalták le a szobát?
Let me check it again. – Hadd nézzem meg még egyszer.
A … room for … nights. – A … szoba … éjszakára.
The price includes …, doesn’t it? – Az ár tartalmazza a/az …, ugye?
Of course. – Természetesen.
Is it on the … floor? – A … emeleten van?
The elevator is over there. – Ott van a lift.
I need your documents. – Szükségem van az irataira/irataikra.
Are the … all right? – A/Az … jó lesz?
I’d like a wake-up call. – Szeretnék egy ébresztést kérni.
Enjoy your stay! – Kellemes itt tartózkodást!

reservation – foglalás
to book – lefoglal
via Internet – interneten keresztül
to check – ellenőriz
single/double/twin/triple room – egyágyas/franciaágyas/kétágyas/háromágyas szoba
apartment/suite – apartman/lakosztály
to include – magába foglal, beleért
over there – (am)ott
next to … - … mellett
wake-up call – ébresztés
to enjoy – élvez

BOOKING A HOTEL ROOM

 

Receptionist: Good afternoon, Apollo Hotel. Can I help you?
Man: Good afternoon! I’d like to book a room.
Receptionist: Certainly. When for?
Man: April the 23rd.
Receptionist: For how many nights?
Man: Just for three nights.
Receptionist: What kind of room would you like, Sir?
Man: A double room with an ensuite bathroom. I’d also like the room with a view of the sea.
Receptionist: Certainly, Sir. Let me check what is available. Yes, we have a room on the 3rd floor with an excellent view.
Man: How much is it per night?
Receptionist: It’s 83 euros per night, including breakfast.
Man: Is wi-fi available in the room?
Receptionist: Yes, wi-fi is available in the entire hotel, and costs 5 pounds per hour.
Man: All right. I’ll take it.
Receptionist: Can I have your name, please?
Man: Yes, my name is Jonathan Brians. Can you confirm my booking via e-mail.
Receptionist: Of course. What is your e-mail address?
Man: jonathan.brians@yahoo.com
Receptionist: Thank you for choosing our hotel Mr Brians. Goodbye.
Man: Goodbye.

Can I help you? – Segíthetek?
I’d like to book a room. – Szeretnék egy szobát foglalni.
When for? – Mikorra?
For how many nights? – Hány éjszakára?
What kind of room would you like? – Milyen szobát szeretne?
I’d appreciate if I could … - Nagyra értékelném, ha tudnék …
Let me check what is available. – Hadd nézzem meg milyen szoba foglalható (elérhető).
How much is it per night? – Mennyibe kerül éjszakánként?
Is wi-fi available in the room? – Van wi-fi a szobában?
Wi-fi is available in the entire hotel. – A wi-fi szolgáltatás a hotel egész területén elérhető.
It costs 5 ponds per hour. – 5 fontba kerül óránként.
Can I have your name, please? – Megadná kérem a nevét?
Can you confirm my booking via e-mail? – Vissza tudná igazolni a foglalásomat e-mailben?

to book – lefoglal
single/double/twin/triple room – egyágyas/franciaágyas/kétágyas/háromágyas szoba
apartment/suite – apartman/lakosztály
ensuite bathroom – fürdőszobás szoba
to appreciate – nagyra értékel, díjaz
room with a view (over) – szoba kilátással (valamire)
including breakfast – reggelivel együtt
available – elérhető, megszerezhető, kapható
entire - teljes/egész
to confirm – visszaigazol, megerősít
via – valami útján

Hotel -checking out

Receptionist: Good morning, Sir!
Man: Good morning!
Receptionist: May I help you?
Man: Yes. I’d like to check out.

Receptionist: Certainly. Can I have your name and room number, please?
Man: My name is Peter Goodman, and my room number is 1301. Here is the key.

Receptionist: Did you have anything from the minibar?

Man: Yes, a small packet of peanuts and a can of beer.

Receptionist: All right … and here is your bill, 190 pounds.

Man: Hm, what’s the 9 pounds for?
Receptionist: That’s for the phone calls you made from the room.
Man: Oh, yes. I’ve nearly forgotten.
Receptionist: How would you like to pay?
Man: In cash.

Receptionist: Here is your receipt.
Man: Thank you. Good bye.
Receptionist: Good bye.

PHRASES:

May I help you?– Segíthetek?
I’d like to check out. – Szeretnék kijelentkezni.

Can I have your name a room number? – Megmondaná a nevét és a szobaszámát?
Did you have anything from the minibar? – Fogyasztott valamit a minibárból?
What’s the 9 pounds for? – Mi került 9 fontba?
I’ve nearly forgotten. – Majdnem elfelejtettem.
Here is your receipt. – Itt a számlája/blokkja.

WORDS:

to check out– kijelentkezni
to check in – bejelentkezni
room number – szobaszám
a packet of peanuts – egy csomag földimogyoró
a can of beer – egy doboz sör
to make a phone call – telefonálni
to forget – elfelejteni
to pay in cash – készpénzzel fizetni
to pay by credit card – bankkártyával fizetni
receipt – blokk, számla